amdbet Privacy Policy — Your Data Protection

amdbet is committed to protecting the privacy and security of every user's personal data. This Privacy Policy explains the types of data we collect, how that data is used, and the rights users have over their own information.

Last updated: 2024. This policy applies to all users who access amdbet services.

1. Data We Collect

In order to provide the best possible service, amdbet collects several types of data from users, which can be grouped as follows:

Account information: full name, email address, phone number, date of birth, and encrypted password provided at registration.
Device and browser data: IP address, device type, operating system, browser version, time zone, and the user's preferred language.
Payment information: local bank account number, account holder name, and digital wallet name (GoPay, OVO, Dana) used for transactions in Indonesian Rupiah (IDR). We do not store full credit card numbers or complete card data.
Usage data: betting history, games played, session duration, feature preferences, and user interactions with the platform interface.
Cookies and tracking data: information collected automatically through cookies, pixels, and similar tracking technologies when users visit the platform.

This data collection is carried out solely for legitimate, proportionate purposes that are consistent with the operational needs of amdbet.

2. Purpose of Data Use

The data we collect is used for the following purposes:

Creating, verifying, and securely managing user accounts.
Processing deposits, withdrawals, and other financial transactions in IDR.
Detecting and preventing fraudulent activity, account misuse, and security breaches.
Sending important account notifications, relevant promotions, and service updates.
Improving platform quality based on usage behavior analysis and user feedback.
Meeting legal obligations, including anti-money laundering (AML) requirements and identity verification (KYC).

amdbet does not use user data for any purpose not explicitly stated in this policy, and does not sell personal data to third parties for their own commercial purposes.

User registering a new account at a coffee shop using a smartphone

3. Cookies and Tracking Technologies

The amdbet platform uses cookies — small text files stored on the user's device — to enhance the browsing experience, keep login sessions active, and analyze usage patterns in aggregate. The cookies we use include session cookies (which are deleted when the browser is closed) and persistent cookies (which are stored for a set period of time).

In addition to cookies, we may also use similar technologies such as web beacons and local storage to understand how users interact with specific features on the platform. All of these tracking technologies are operated directly by amdbet and are not used to advertise third-party products or services to users.

Users can manage their cookie preferences through their browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features, including the ability to remain logged in to your account.

4. Data Storage and Security

amdbet stores user data on servers protected by industry-standard encryption (SSL/TLS). Access to personal data is restricted to employees and systems that require it to perform legitimate service functions. All parties with access are bound by strict confidentiality obligations.

Financial data such as bank account and digital wallet information is stored in encrypted format and is never displayed in full to anyone, including customer support staff. The payment verification process uses multi-layered security protocols to ensure that transactions can only be carried out by the legitimate account holder.

We also conduct regular security audits and update our data protection systems in line with the latest cybersecurity threats. In the event of a security incident affecting user data, amdbet will notify affected users as soon as possible in accordance with the applicable emergency response procedures.

User data that is no longer needed will be deleted or anonymized in accordance with our internal data retention policy and applicable regulations.

5. User Rights and Sharing Data with Third Parties

Every amdbet user has the following rights regarding their personal data:

Right of access: You may request a copy of the personal data we hold about you at any time.
Right of rectification: You may update or correct inaccurate account information through your profile settings or by contacting customer support.
Right of erasure: You may submit a request for data deletion under certain circumstances, such as when permanently closing your account, unless there is a legal obligation to retain that data.
Right to restriction of processing: You may request that we restrict the use of your data in certain situations as provided by law.

amdbet may share user data with third parties only under the following circumstances: (a) technical service providers that assist with platform operations and are bound by confidentiality agreements; (b) legal authorities or regulators requesting data pursuant to a valid legal order; (c) a company merger or acquisition, in which case users will be notified in advance.

We do not sell, rent, or trade users' personal data to third parties for any marketing or commercial purpose.

6. Policy Changes and How to Contact Us

amdbet reserves the right to update this Privacy Policy at any time to reflect changes in data collection practices, legal requirements, or service developments. Any material changes will be communicated to users via an in-platform notification or by email, no later than seven days before the changes take effect.

Continued use of amdbet services after the effective date of the updated policy is considered the user's acceptance of those changes. Users who do not agree with the updated policy are advised to stop using the services and close their account.

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the amdbet support team via the live chat available inside the platform after logging in. Our team is available every day and will respond to privacy-related requests within a reasonable timeframe.